Customer Care Associate

Our company is growing and we are currently accepting applications for a Customer Care Associate.

Eastern Surfaces is an innovative leader in the manufacturing of natural stone, quartz and solid surface countertops. We combine a high-tech production facility, outstanding customer service and old-world craftsmanship to ensure the finest quality for your home or business.

Duties and Responsibilities

The right candidate will be a professional who is comfortable multi-tasking in a fast-paced environment, possesses a friendly phone demeanor and has had prior customer service experience. Job responsibilities would include:

  • Making outbound customer calls to relay job information, as well as respond to inbound calls
  • Updating software to reflect changing customer needs or jobsite details
  • Providing back-up showroom assistance where required
  • Must be able to type accurately and enter data into our computer system
  • Providing administrative support to the office staff as needed

Work hours are Monday-Friday from 8:30 AM – 5:00 PM. You will also be required to work an occasional Saturday (1 per month), 9 AM – 1 PM.

Compensation & Benefits

We offer 401K, Medical, Dental and Vision benefits, paid holiday and vacation days and opportunity for advancement.

Eastern Surfaces is an equal opportunity employer.

Apply Today

If you have a good work history, positive attitude and function well within a team environment, we want to talk to you! Please submit your resume using the form below.